Service Employees as Coping Support for Stressed Customers: Reducing Customer Participation Stress (accepted for presentation)

Publication Type
Contribution to conference
Authors
Treger, S., Büttgen, M., Schumann, J. H., Ates, Z.
Year of publication
2017
Conference name
26th Annual Frontiers in Service Conference
Conference location
New York City, USA
Conference date
2017, 22 - 25 June

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